I hit and run over a mailbox on an embankment it looks like minimum damage to the passenger side door but when I got to work and they open the door they like never got it closed back and they duck taped the gaps and stuff but I drove it home on the way home I had two flats and the car won't go over 40 mph when I had someone look at it they said the manifold got cracked and it overheated the car and blowed the head I called geico they got me a rental and sent an adjuster out. I try to explain things to him and he said that the manifold don't have nothing to the head I don't know what he's talking about but he totaled the car out then I got a call today telling me I had 24 hours to take the rental car back the wreck was being investigated so now what does that even mean? I've got full coverage I mean I had the wreck I don't know what their meaning I need a way back forth to work I just got a promotion and I really don't want to lose my job the wreck happened like four days ago I don't know if there's any personal injury but can Geico refuse to pay like this. I loved my car I paid for full coverage so why are they doing this? Can they do this
And now you know why GEICO is awful. They love to deny claims and drag them out. Your contract with Geico almost certainly gives them the right to investigate a claim. They can refuse to pay until they are done with their investigation. And there is no specific time limit on how long they can take to investigate. The amount of rental car use allowed would depend on your policy. They can refuse to pay beyond a few days. I'd suggest you contact your agent who sold you the policy and see if he/she can step in and get you more rental time approved while they investigate.
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