My landlord (office/staff) has been very slow with responding to previous complaints. Now I have to deal with rodents eating their way into my kitchen. After 6 phone calls in 2 days, I was last told that Pest Control would come this Friday (too late) and fix the problem. In the meantime, their maintenance team would go to my apartment and fix whatever holes were made by the rodents. I just got off the phone and they "patched" up holes completely unrelated to the problem at hand (thus completely ignoring my previous details shared to them). Can I stop a rent payment for this? They're not treating my case an an emergency, what do I do? Once again, maintenance will most likely not show up today, and now I have to deal with going a rodent infested home. I need help fast!!!