I am sorry your friend is going through this. Support and parenting time are two separate issues. It sounds as if the support issue is being handled. There must be something else going on that is preventing his parenting time. I suggest he address that particular issue. If your friend is unable to get information, I suggest he contact a local attorney to explore his options. Good Luck.
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As a general rule, child support arrears are not considered when determining parenting time.
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I agree with my colleague, in that child support is generally not tied to visitation or parenting time. I can't tell from your question if the court is with holding this or you are just asking the question because he has been denied it by the mother. If he does not have a court order establishing visitation, he needs to get one. His arrearage should not prevent him from exercising his visits.
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