Save the packaging and whatever product you have left over as well as the receipt. If you can, go out and buy 2 of the exact product you used and do not open them. Next, contact local personal injury attorney ASAP so that pictures can be taken.
DISCLAIMER: David J. McCormick is licensed to practice law in the State of Wisconsin and this answer is being provided for informational purposes only because the laws of your jurisdiction may differ. This answer based on general legal principles and is not intended for the purpose of providing specific legal advice or opinions. Under no circumstances does this answer constitute the establishment of an attorney-client relationship.
Any product that is placed in the stream of commerce and is either defectively manufactured (not the correct chemical composition) or defectively designed (not safe for intended use) can be labeled a defective product in Ohio. In these types of cases, particularly hair-related products, it can be very hard to prove that you followed the directions carefully and that it was not user-error. A lawyer experienced in product defects can figure out whether similar failures and injuries have occurred, whether others have complained, and may even be able to have the product tested if you kept what was left of it. The best thing to do is to find a lawyer who focuses in this type of work and ask for a telephone consultation to see if your case might be compensable.
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