In my estimated financial aid award letter, it shows that the scholarship is pending. However, I was assured by my financial aid advisor that everything was okay. I also pay a portion of my tuition out of pockets via monthly installments. I received an email yesterday from a different person introducing herself as my new financial aid advisor. She tells me that I was "initially awarded the Student Success Scholarship" which I shouldn't have been. So now I will have to get a private loan, pay out of pocket, or try to find a grant or scholarship somewhere on my own. Is there anything I can do to fight this? Although, I don't have a written document stating that I was awarded the scholarship, it said pending. She herself wrote that I was "initially awarded". Does that count for anything?