I read your question and could not really understand it. You need to explain specifically waht you hired the lawyer to do. Is he not doing it, or not doing it to your satisfaction. If your question is simply how to report, you contact the Board of Bar examiners. http://www.courts.state.ny.us/ip/attorneygrievance/complaints.shtml
You haven't described any wrongful conduct other than a problem in communicating with your lawyer. Tell your attorney that you don't understand what's happening and ask for an appointment to come to her office so that she can explain it to you.