I rented a mobile home from March 2012-May 2013. I put down a $1375 security deposit with the understanding that $100 would automatically be kept for cleaning. On they day of my move out (5/31/13) a walk-through was done, and I was informed that while they realize the law says the security deposit is to be returned in 30 days, it may not be 30 days due to some accounting issues at the corporate level.
She asked me to please bear with them that it may be about 45 days but it will be coming. No, I did not get this in writing. I appreciated her informing me of this so I said okay. I didn't bother expecting it in 30 days. However, on July 8 2013, I got a call from the manager saying they had sent my deposit but it went to the old unit I used to live in, in their complex and had just been rehad just been returned. I explained I don't know how that was possible when I gave the assistant my new address and watched her write it down on the move out form. She asked for my address again and I gave it to her. She said she was putting it back in the mail that day. I didn't move out of town so I was expecting it by the end of the week (7/13/13). It didn't come. I decided to give it a few more days. As of Friday, 7/19/13, it still hasn't come. I called on that day and left a message, I also sent an email that day, with no response. I called on Saturday, and was told that the resident manager was away on a training that week (how convenient) and would be back in today, 7/22/13. However, still no response to the two phone calls and the two emails I have sent (just sent another email this morning). What can I do at this point?