A mechanic damaged my vehicle when I went in for headlight bulb replacement. These mechanics removed my headlights entirely to conduct the bulb change when every online guide and owner's manual shows that headlight removal is never stated as a procedure. During the headlight removal, parts of my headlight became damaged as force was used during the removal and in the process of placing the headlight back into place. I spoke with the mechanics and the BAR and filed a complaint. The mechanics told me to bring my vehicle in on the weekend to have them try to fix it. I don't trust my vehicle with them and they don't want to give me a write up of what the "fix" will consist of. What can I do? If I go down there what can I get from them to help me with court? Thanks!