My colleagues are correct ... there isn't anything you can do ... other than to help your friend find the closest UNHCR office: http://www.unhcr.org/pages/49e45ade6.html
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I'm sorry. This is a difficult situation. Your friend could try for refugee status from UNHCR or from the embassy or consulate of any other country that your friend might be able to get to. Your friend would not have to be outside of Syria to apply. It's difficult to provide suggestions when the situation there is so difficult and changing.
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there are two processes to seek refugee status: asylum and refugee resettlement. To seek asylum the applicant must be inside the US. To seek resettlement, outside but through the US consulate, not UNHCR, though UNHCR can serve as a conduit.
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