On 1.26, Saturday, my car was hit by a Chevy Silverado at a parking lot. Nobody was injured, no damage to the Chevy, some damage to my car. I got the troublemaker's insurance card, which was with Founders. The Chevy and the auto insurance were registered under a lady's name, the troublemaker said that's his mother. I got his phone number and took some pictures and left. My own insurance was with Geico liability coverage, so on Monday I contact Founders and got a claim number. But later they said they couldn't go through this claim until the troublemaker make a statement. And If he failed to do that, I shall take the whole loss by myself. Now it's two weeks and I still haven't gotten any updates from them. What is worse, it seems that the troublemaker has changed his phone number.