I've paid for training on a certain technical software in the past, only a couple hours training. I go to them when I have an idea and want them to help me turn my ideas into reality with their software's help. This time I sent them a great idea and just needed some minor clarification within the software and they reply that they'd be happy to help "as part of a paid development support contract". In the past, once they had their money they'd solve the issues and spend the allotted time explaining things to me. This time they mentioned the contract and sent me a link to "Celoxis" which I believe is a business management software program. Last time we communicated through "Zoom" with just video and audio. Before I respond, what should I know about the change of pace/contracts from this company, going from an informal video chat to logging into business management software. One last thing. The "Paid" part is confusing. I could barely afford the 2-3 hours I did last time so by mentioning development support contract, should I worry?
No clue ask them pick up the phone and ask about the changes read this post to them.
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