We have a medical debt, we have disagreed on the bill, we were sent to a collection agency, who we tried to reach an agreement. They never contacted us, except for filing for a judgement, We contacted them on multiple occasions. We even tried to get them to settle with us. They refused. 4 months after filing the judgement which we did not know they did. They served us and we again called them 4 more times, and asked if they had a court date, they kept telling us no. Then they got a court date and we got a default judgement, our county clerk never updated that there was a court date, we want to appeal this judgement.
In Oklahoma, a defendant can file a motion to vacate a judgment - especially a default (where the defendant never answered or attempted to defend) within 30 days after the judgment is filed with the court clerk. After that 30 day window, a defendant can also file a Petition to have a judgment vacated for up to one year after it has been filed. However, if you were properly served, you may be required to show not only that you had no notice of a hearing, but also that you have a valid defense. Moving to vacate a default judgment is not an appeal. It is done in the court where the judgment was entered. If you have a valid reason to have a judgment vacated and the judge refuses to do so, that is the point at which you could pursue an appeal.
Collection agencies sometimes use improper tactics to try to get you to pay even a disputed balance claimed by a creditor. These can include threatening messages claiming that "legal action has been taken" or "judgment has been obtained" even though it is not true. Some collection agent letters are formatted to look like court papers even though they are not. Because a collection agency is a company, it must use a licensed attorney in court. There is a federal law that applies to this: The Fair Debt Collection Practices Act. It has quite a few requirements that a 3rd-party debt collector (not the original service provider) must follow. If the debt collector breaks the rules, you might be able to sue them.
You should consult with an attorney who will be able to look at the rest of the details of your situation.
This answer provides general information based on a general question, and therefore should not be construed to establish an attorney-client relationship or to be a substitute for legal advice specific to the matter described.
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