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I was awarded loan money for a summer semester in my grad program. I failed a class and was forced to take a year off, returning the following summer to retake the class. I kept up communication while away to make sure my return was seamless. Upon return, I was told that last summer was not paid for, and I would need to pay out-of-pocket in order to proceed, as current loan awards could not legally be used for last years semester. I had never given permission to return the awarded money, and my online account showed that I was paid up all year. The school claims that I never filled out a form stating that I wanted to use the money for my classes, even though I would not be returning in the fall. I don't know how the next semester's classes are relevant. The amount was approx $12,000