Switch to another provider and drink decaf instead of espressso.
The above is general legal and business analysis. It is not "legal advise" but analysis, and different lawyers may analyse this matter differently, especially if there are additional facts not reflected in the question. I am not your attorney until retained by a written retainer agreement signed by both of us. I am only licensed in California. See also avvo.com terms and conditions item 9, incorporated as if it was reprinted here.
This is not a medical malpractice question. You should direct this to a contract lawyer. You may consider switching companies.
This response is not intended to act as legal advice. I am not licensed to practice law in any state other than the State of Illinois. No attorney-client relationship is formed until you sign an attorney-client agreement with my office.
Open an arbitration against them with JAMS. Make sure it's done under the "consumer" rules. They will have to pay the arbitrator and will more likely than not prefer to pay you...