How can I get out of this situation?
Broke up with my boyfriend, he switched the security questions on our security system so I can't close or remove myself from the account. What can i do to get out of this, ive tried the company but they will not do anything for me because i dont have the "proper" credentials.
Any suggestions would be a huge help thanks!
3 attorney answers
The Avvo algorithms have listed this under social security when clearly it is not. Perhaps you should re-post under either identity theft or perhaps debt collection.
answers to questions are for general purposes only and do not establish an attorney-client relationship.
The answer depends on different factors: Are you the sole owner of this account? You say "security systems", so I assume these are security systems that protect your home. Are you still living in the home that is tied to this security system? Is your ex-boyfriend still living in the home tied to this security system? Are you concerned about your safety? Has your ex-boyfriend been harassing you?
From a legal standpoint, depending on certain facts, your ex-boyfriend may have violated a criminal statute. You should contact your local DA's office and explain the situation to them. They may be able to assist you in removing yourself from the account. If your ex-boyfriend is harassing you, there are civil methods of dealing with that, as well.
If you simply want to remove or close the account, then you need to ask the company for alternative methods of proving your identity. If they do not provide you with an alternative method of proving your identity, then you should warn them that you will file a complaint with the Office of the Maine Attorney General unless they provide you with an alternative method of identification. If they still do not respond, then you should file a complaint with the Consumer Protection Division of the Office of the Maine Attorney General.
Here is a link to the relevant division: http://www.maine.gov/ag/consumer/complaints/