I own a house in Miami that I rent. A new tenant ordered Comcast service. The Comcast technician drilled a hole through a plumbing outflow pipe. This ended up costing over 20k in water and mold damage. My insurance is paying for water and mold repair, but they wont cover the leak detection, leak repair, and my deductible, all totaling 5,200.00.
Have you filed a claim with Comcast for the damage they caused? This would be the first step in getting recovery from them. If they refuse to pay, you could take them to small claims court to recover $5,000 of your loss. You can do this without a lawyer. The clerk of the county court will supply you with forms for filing your suit.
Disclaimer: This answer is provided for informational purposes only, does not constitute legal advice, and does not create an attorney-client relationship. Actual legal advice can only be provided after completing a comprehensive consultation in which all of the relevant facts are discussed and reviewed.
Start with contacting a good insurance adjustor; they could do some of the heavy lifting here. Next, make sure your tenant has filed a claim with the RENTERS insurance you (hopefully?) required the tenant to carry in your lease (big mistake if you didn't). Then bill the TENANT, the MOST responsible party here (i.e, to you). Fourth, if necessary, take on Comcast yourself (and good luck to you!). Start with a few phone calls to the District Manager. Maybe send in a letter (certified mail) detailing the damage, providing the PAID bills showing the $2100 you claim in damages (note: NO ONE will pay you a DIME for anything for which there is no bona fide receipt). You will also have to look over the contract your tenant signed with Comcast - and investigate whether the company KNEW you owned the property (and review your Lease to determine what obligations the tenant had to you when putting in such a service, if any). When push comes to shove, you may have to retain counsel and sue the tenant and perhaps Comcast. I would NOT suggest you sue Comcast alone w/o counsel (as they are certain to be well represented if it gets that far). Hope this helps. gsg
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