On May 13th 2016 my employer made a direct deposit into my Walmart Money Card for a little over $2,000.00. After verifying the funds were available I attempted to withdraw $200.00. Was informed that the transaction was declined by my financial institution. Called the support line, waited over a half hour to actually speak with someone who had such a heavy accent that I could barely understand them. I asked what was wrong with my account or my card. I was informed that there was nothing wrong with the card or my account and to not worry as it was all due to them running a "System Upgrade" and that once it was completed I would then be able to access my funds. I attempted another transaction at the ATM with same result - Transaction declined by financial institution. Again I call support and am told all is well but I have to wait to access my funds. No ETA on this and just to wait. Once upgrade is complete I would have full access to my funds. I told support on the 17th of May 2016 that I had to have access to my funds to pay a bill or risk losing my motorcycle to the pawnshop. The pawnshop took the motorcycle on the 22nd of May. How do I go about getting reimbursed?
You really need to meet with a local attorney to see if you have a claim against the bank. There may be a factual issue concerning the inability to access your funds.
If you found this Answer helpful, please mark it as "Helpful" or "Best Answer". Your feedback is greatly appreciated. PLEASE NOTE: The above statements are provided for informational purposes only and do not constitute legal advice. Transmission of the information is not intended to create, and the receipt does not constitute, an attorney-client relationship between sender and receiver. You should not act or rely on any information contained on this site without first seeking the advice of an attorney.
Our Rating is calculated using information the lawyer has included on their profile in addition to the information we collect from state bar associations and other organizations that license legal professionals. Attorneys who claim their profiles and provide Avvo with more information tend to have a higher rating than those who do not.What determines Avvo Rating?Experience & background
Years licensed, work experience, educationLegal community recognition
Peer endorsements, associations, awardsLegal thought leadership
Publications, speaking engagementsDiscipline