I booked a hotel crom orbitz confirming 2 bedroom suite for 6 people. When I called hotel on day of travel, they said they have moved my reservation to 1 bedroom accomodating only 4 people. And I feel frustated with non professionalism of hotel that they didnt send any notification or mail. What can I be doing to get the best compensation for inconvenience caused to me and others. Hotel is Marriot at Clearwater FL
What did you wind up doing to cure the problem?
What was the full extent of your inconvenience?
Try and obtain commensurate coupons / complimentary accommodations.
You can probably work this out by discussing with Orbits customer service and or the hotel.
This is not a legal issue that requires an attorney to respond. This is like one of those life situations that you should have figured out years ago.
Your best bet is to contact the hotel management and let them know what the problem is. If handled properly and calmly, I have found that the hotel management will take care of you in the form of complimentary lodging or meal vouchers etc.
Contact Marriott headquarters and also Orbitz. Complain to both about the situation. Ask to be compensated for your inconvenience.
Legal Disclaimer: If this information has been helpful, please indicate below. Mr. Lundeen is licensed to practice law in Florida and Vermont. The response herein is not legal advice and does not create an attorney/client relationship. The response is in the form of legal education and is intended to provide general information about the matter within the question. Oftentimes the question does not include significant and important facts and timelines that, if known, could significantly change the reply and make it unsuitable. Mr. Lundeen strongly advises the questioner to confer with an attorney in your state in order to ensure proper advice is received.
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