Ensure that you send a letter as a follow up to the phone call and skype. Have you pre-paid? Or are you paying monthly? If you are paying monthly, how are you paying? Credit card or debit card or check?
The response above is not intended as legal advice since it’s impracticable to provide thorough, accurate advice based upon the query without additional details. It is highly recommended that one should seek advice from a criminal defense attorney licensed in your jurisdiction by setting up a confidential meeting. Moreover, this response does not constitute the creation of an attorney-client relationship since this message is not a confidential communication because it was posted on a public website, thereby publicly disclosing the information, which is another reason to setup a confidential meeting with an attorney.
Send an email saying you have tried to call on numerous occassions (list the dates and times if you have them) but cannot reach them. Therefore, you are canceling your account via email. Be sure to download all your data and erase the site before you send your email.
Then, however your payments are being made, turn them off.
Andrew M. Jaffe
Attorney at Law
Practice Limited to E-Commerce and Internet Law
This post is provided for general informational purposes only and is not intended to be legal advice specific to you. This general information is not a substitute for the advice of an attorney in your jurisdiction. The attorney client relationship is not established by this post.