We had water damage due to a water heater leaking. It was a finished basement so structural and property damage. Things were moving forward, but we were told lies about our contractor not calling them, us not filing paperwork, and when we called them out on the lies and sent documentation proving they lied, they escalated to a law firm.
We have a COI with this law firm, but neither ins co, nor law firm cares and we can not get any answers. We want our policy honored. We have coverage to $215,000k had over $10,000 in structural and over $25,000 in property damage.