Husband had 2 DUI's in Oregon 10 years ago, got his fines paid, treatment completed, and got his Oregon license cleared. 8 years later we go to the DMV to take the skill test to get the physical license and were told that California has suspended his license because of the Oregon DUI's (even though they have been cleared in Oregon for over 8 years). Called the California DMV and was told that they have no record of the suspension and that we need to call the Mandatory Action Unit. Obviously there is no real way to get a hold of these people, and when you do, they are rude and not helpful at all. I work for an attorney in Oregon who said we could draft a letter, but will that even work? Is there another way to get the information needed to get this cleared up?
You should continue calling them because if it's anything like other agencies, you will probably get a different answer from a different person each time. You may also want to contact an attorney in the county where the California license was issued to cut through all the red tape. Here's a link for California's license restatement manual from LA Legal Aid (2010 edition): http://www.lafla.org/pdf/DL_Manual0710.pdf
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