Is it a Department of Revenue issue (child support)? If so, the easiest way to deal with it is to petition that Department directly.
You could also check with the court clerk (pay a little money and print up a driving records) and FL Dept. of Hwy. Safety and Motor Vehicles and they may give you a good answer or at least a best guess with why the problem happened. I had to clear up a guy's driver's license in KY though he lived in KY becasue his driver's license was messed up in FL and it would not transfer to a valid license in KY and KY would not give him a license.
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