If you rented the apartment and it included appliances, your landlord is obligated to provide working appliances.
A renter is allowed to hire a professional to make repairs and deduct the amount from their rent with proper notice. A letter with specific language citing the Residential Landlord Tenant Ordinance (https://www.chicago.gov/content/dam/city/depts/dcd/general/housing/RTLOEnglish.pdf) must be given to the landlord with 14 days notice.
No landlord or property manager should have a problem with tenants asserting rights in a reasonable manner. Asking for a repair or complaining about a building code violation should never result in increased rent, eviction or shut off utilities—all those are considered measures of retaliation.
You can also call the Metropolitan Tenants' Rights hotline for more help: 773-292-4988
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