We purchased the truck from Penske on 11/2016. Since we bought it, the battery was dead in 20 days, we spent $300 to get a new one. When we started to use it for delivery our orders to TN after few times, the turbo charge hose was busted, a few days later, it started to leak oil. We took to repair center what they found out the turbo was bad. We contacted the Penske and took it to Marietta Blvd of Penske place, they tried to fix the issue by changing the turbo and DEF filter but they failed to fix the issue. They had to take to dealer for more detail diagnosis. After dealer found the reason to cause, they sent the result to NTP (we purchased the warranty policy) and Penske. Base on diagnosis result, NTP denied the warranty because the truck was the lack of regular maintenance by changing the filters to cause the cylinder’s head seal to wear out.
In the past two months, we spent $6200 by rental the truck from Penske plus our truck loan and its insurance.
We ask Penske to pay for fix the truck plus pay back to rental fee and other repairs fee.
Did you buy the truck for personal or business use? You have different rights depending on whether you purchased it for personal or business use.
Typically, these contracts for purchase contain language that says that you are buying or leasing the truck "as is" and with all mechanical faults. Even with that language, you may be able to return the truck and recoup the $6200 you've spent. It also sounds like you have a potential case regarding the warranty, if Penske sold you the warranty while it knew that the truck did not meet the maintenance requirements.
These are the types of facts that make a potentially good case, but you won't know until you speak with a private attorney who can advise you. Don't wait too long to speak with someone. Best wishes!
I am an Attorney-at-Law, licensed to practice law only in the state of Georgia. Unless we have both signed a formal engagement agreement, you are not my client, and my discussion of issues does not constitute legal advice.
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