Before renting a moving truck, I called to see if I would be covered by my auto policy while driving the truck. I spoke to a customer service rep who told me I would be covered no matter what I drove. But, when I had to file a claim, it was denied because the truck didn't fall under the definition of a car. They wouldn't investigate to see if there was a tape of the call about my coverage w/o the rep's name and exact time/date (which I don't have and can't get from my phone co. w/o a subpoena). Now, the other insurance co. has filed a suit against me for UM damages, but they've never even contacted me for payment. Should I pursue the fact that my provider gave me the wrong information, or should I work with the other insurance company to pay the small amount of damages?
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