My car was hit on Oct. 11th,2011. It took seven day's to get a rental. I get a call today ( Nov. 1st) saying I had till Friday (Nov. 4th,2011) to turn the rental in. No one has contacted me regarding my car only to tell me that I needed to give permission to release the car. No offer has been made as to my car being fixed or totaled yet I'm being told that I need to release the car and turn the rental in by Friday.It was the other driver's fault and their insurance got the rental for me. Do I have a right not to release my car from the tow company that towed it until there is better communication as to just what is going on with my car. There has been no contact with me as to whether the car is being totaled, where the car is going and just what kind of compensation there is going to be offered if the car is indeed going to be totaled. I only have liability coverage, my insurance company told me that they wasn't any thing that they could do.
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