We passed our credit check, switched the utilities and got renters insurance on our new apartment. We were due to sign a lease tomorrow and receive our keys to move in. At 5pm our leasing agent sent an email saying that the carpet was being cleaned tomorrow and the floor will be wet. Can we possibly move in a day later. We already took the day off, and put a deposit on a moving truck. The cleaners will be using our electricity to clean the apartment. My leasing agent has not answered any of my questions since sending the email. I’m furious. We’ve agreed to prorated amounts and did everything they asked of us, they are completely falling short on their end. How do I deal with this? We don’t have time to find another apartment at this point.
If you don't have time to find another apartment, then you either wait a day to move in after carpets dry, or move in and deal with wet carpet. Or you could ask them not to clean the carpet.
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