I agree with my colleague in all respects, and just wanted to throw in some additional points.
First, you should try to contact the dentist to resolve this matter amicably. There may be a good chance he'll reduce his fee, it may not be exactly what you want, but it could come close, this would be fast and cost-effective.
Secondly, under Mass. Gen. Law 93A, you may be able to recover treble damages, and this can be used as a strong motivator for the dentist to simply settle the claim instead of risking having to pay you 3 times your money back (for the charges you weren't told about). In this regard, contact a lawyer for a free consultation, perhaps one of the attorneys who answered/answers this Avvo question.
Thirdly, if you paid by credit card, and the charges were unauthorized, you can call the credit card company and file a dispute with respect to the $1700 you've already paid (since you didn't get what you thought you were getting. This would ONLY work for the $1700, it would NOT work for the $3320). This advice is of course based on the limited facts presented and on my understanding that this situation is analogous (i.e. identical to the following) if if you stay at a hotel and are told the room rate is $89/night, and then when you check out they suddenly tell you it's $119. You could file a credit card dispute with respect to the $89. This is the easiest, simplest way of handling these sorts of things. You need to be careful you don't commit fraud, however. The Credit Card company will send you an "Affidavit of Fraud and Forgery" (or something similar), and you want to make sure you explain everything that happened, without omitting anything important, or sugar-coating any facts. As long as you're completely honest, the worst that can happen is the Credit Card company will deny your claim. From experience, a lot of companies can't be bothered to reply to the Credit Card company's requests for information, and so the person contesting the charges often "wins" on a default basis.
Thirdly, you may wish to file a complaint with the Massachusetts Board of Dentistry. The complaint form is available here: http://www.mass.gov/eohhs/docs/dph/quality/boards/dental-complaint-form.pdf, and more information on the process is available here: http://www.mass.gov/eohhs/provider/licensing/occupational/dentist/complaint-resolution.html.
You don't really benefit from filing a disciplinary complaint per se, but it will protect others, by putting the dentist on notice that his billing people aren't explaining things clearly, and there is an off chance, the dentist will offer to return part of your money.
Good luck, and try not to stress out too much.
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I'm sorry that you are dealing with this frustrating situation. You may want to consult a litigation attorney for a thorough review of all the facts and have the dental records reviewed by an expert. I would recommend not posting any more information that can identify you in the event that you do pursue litigation. While you provided a lot of facts, it is difficult to say whether this is misrepresentation if you knew what procedures were going to be performed. If the dental work was not performed properly or they overcharged you or performed unnecessary work, you may have a claim for professional malpractice or misrepresentation. You may want to speak to the dentist's office to see if there is something you can work out with them first. If you are still unhappy with what happened, you should consult an attorney with experience in such cases. Best of luck.
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You should check around and see what other places would charge for the same services. if they are in the ballpark, you probably havent been damaged. if they are excessive, perhaps you can negotiate a lower typical price. Check with you ins co to be sure that you have no addl benefits tht could cover part of this. A root canal is separate from a crown. Mabe you can get ins to pay some more.
As a point of information, dental malpractice involves a physical act on the part of the dentist (or an omission of conduct) which has caused the patient physical injury. That is different from where the dentist does not provide the service contracted and paid for, or where a charge different than agreed upon was made - which is more in the nature of a "breach of contract" action. I personally believe your situation falls within the breach of contract domain and not dental malpractice. Follow the advice of the MA attorneys who have responded to you to pursue a claim of misrepresentation. Just as an aside, and without any intent to sway your decision, I will share with you my personal experience of having needed not one, but ffour root canal procedures. In each instance, the cost for doing the root canal, which varied in price from $1,200 to $1600 for one tooth, was separate and apart from the cost of getting a permanent cap/crown - that averaged another $1,200 just for that. Of course, different locales, in different states, can reflect different costs/prices. You may be surprised to know that the ADA does not recommend a pricing chart for its members. And at least in NY, nor does the local dental associations. In fact, one dentist frankly told me that each dentist is free to charge what he/she believes the market can bear. Now, that is one tooth ache!