So there's a local franchise known for their sub sandwiches the rather large franchise in the United States however my wife and I had a few problems with the owner of that particular store watering down the suit and not making the sandwiches properly however we had never made a complaint until 3 days ago we go into this location the lady working there at buys us that we can make a complaint on the corporate website so my wife and I did just that we made a complaint on the corporate website it was an anonymous complaint none of our personal information was given however two days later being today I go into that store to order lunch I was cussed out and embarrassed and refuse service due to the complaint that my wife and I had filed anonymously online do I have a case if so what type of attorney would I need???
I don't know what watering down a suit means, but I assume you were not happy with the food or the service and complained on the companies web site. My educated guess is that the company passed on the complaint to the store that gave you the bad service for a response, and due to the circumstances and nature of the complaint, the store was able to figure out it was you who made it. If they "cussed you out" it whether or not you have a case depends on what they said, if there were people around who heard it, and what happened as a result. If they said something that was false and defamatory , which means did they falsely call you a crook , or said something like that, it could be slander. if they said something that caused you extreme emotional disturbance, they could be liable for either negligent or intentional infliction of mental distress. If they refused to serve for another reason that would be related to race, religion national origin, or something else like that, and you have witnesses, that could be something in the way of anti discrimination or civil rights claim. In a case other than civil rights, you would need to show damages. So even the best claim does not matter too much if there are little to no damages. You may need to consult with a local personal injury attorney to see if you have a case. You could also call a local civil rights attorney to double check it. Best of luck,.
Nope - no case here. There is no right of privacy for such complaints and candidly if you have the stones to make them you should have the stones to defend them openly. More obviously, I suspect there is something about your interaction that made it easy for the local store staff to ID you. You may want to file a new complaint with the corporate office about how you were treated having complained - but it will simply be a customer service issue not a legal one. Candidly - if they act that badly - why give them your business? Spend your money on a competitor.
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