There are a lot of details but the gist (since there's a word limit) is I hired a developer through Etsy to redesign my site in November 2017. I had communications with the seller up into this month (October 2018) where the seller ultimately never delivered and my website no longer works properly - meaning I now have to fix issues that were not there before the developer had "worked" on the site. I was recommended by my hosting company to get the site rebuilt just to clear out any 'bugs' that may be in the system from the "work" done as well as fix links that are no longer working. While I have submitted disputes to the credit card company & am awaiting their decision on refunding, I would also like the seller to pay the expense of repairing the site back to how it was before they had touched it. (Etsy says to work things out with the seller and there's nothing they can/will do)
This is not Etsy's problem. You need to either work it out with the developers or sue them. Yes, you may be able to get the cost of re-doing the work as part of your damages.
Law suits are expensive. Further, the general rule of law is you need to sue the defendant where they reside.
You will want to discuss your situation with a lawyer in more detail. Many lawyers on Avvo offer a free phone consultation.
This post is provided for general informational purposes only and is not intended to be legal advice specific to you. This general information is not a substitute for the advice of an attorney in your jurisdiction. The attorney client relationship is not established by this post.
Your case is not with Etsy. You need to address this issue with the developer directly. If the developer does not fix the problems, you may be entitled to recover damages. With the informaiton that you have provided, it is difficult to know exactly where you would need to sue. You should also review your contract with the developer to see if there is an arbitration clause or any other requirements before making a claim.
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