I was helping my mother into the wheel chair and then lifting her onto commode and then back to bed I hurt my neck/shoulder while doing this 3 separate times. The call button was pushed and an aid cameand said she would be back but never came. The second time that day the call button was pushed and they took too long so I helped her again to bathroom. While I was getting he into wheel chair and aid came in and walk out with out helping. Now I am in so much pain and no health insurance ThxI did speak to aid about this and I was told that this wasnt what they do there and that most of their patients were basically self sufficient and just there to rehab But when I told the administrator about this she said that was not correct an that they were responsible for thpatients getting to the bathroom One of the aids were wrote up. I went to the facility later and wrote out an injury report. I was told the report was sent to their corporate office and that someone would be in touch but I hav not heard anything and when I call no one returns my calls
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