Do Canadian small claims courts award legal fees and expenses?
1 attorney answer
If you are being sued in Canada or plan to sue in Canada, then you need to find a Canadian attorney.
What you are entitled to depends on the terms of service that governed your transaction (her claim that she did not read them most likely won't matter - they still apply), where the claims are to be litigated and other factors that would require a consultation.
If she does attempt a charge-back, make sure you respond to the credit card company with sufficient information to demonstrate why a charge-back would be improper.