Just found out yesterday about the SSL certificate that Google is forcing on all websites. After speaking with GoDaddy about this (they host my websites), they sold me the certificate to give me this service, also telling me they would help me get it set up. They didn't, so I asked for a refund for the certificate. Now after doing more research I'm finding out that my sites without this will be flagged as unsecure, which will kill my business. I have paid up to 2020 on my domains and hosting plan with GoDaddy and they said they could not refund that money back to me. I feel wronged by this. I know they couldn't have predicted this, but I would hope they would be willing to pro-rate my fees if I want to leave them, but they are not willing. Is there anything I can do to resolve this? It's not a lot of money, but when you are a small business every little bit counts.
It is often hard to get the big companies on the Internet to take your issues seriously. You may need to hire an attorney to advocate for you with them. In my experience, these companies will have someone with the authority to research the issues and take corrective action in reply to a communication on legal stationary.
Further, if you are already running an e-commerce site there are other issues you need to be aware of that may affect your site and your liability.
I have written a legal guide on this site with issues you will need to discuss with an Internet attorney. I have placed a link here for your convenience: http://www.avvo.com/legal-guides/ugc/legal-steps-to-opening-a-new-e-commerce-website-app-or-blog
You may want to discuss your situation with a lawyer in more detail. Many lawyers on Avvo offer a free phone consultation.
This post is provided for general informational purposes only and is not intended to be legal advice specific to you. This general information is not a substitute for the advice of an attorney in your jurisdiction. The attorney client relationship is not established by this post.
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