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Countertop installed, $3900 bill, I paid $2k upfront. I owe them $1900. They over-cut one joint, and there is a 1" gap between the counter and wall, could be fixed with backsplash tiles covering that area on the adjacent wall.
Had two outside fabricators assess - recommended re-doing whole project.
Now they are threatening lien - I don't plan to sell the condo soon but don't want this to affect my credit score OR force foreclosure/run into problems with mortgage. Cost to cover that wall with tile is $1500, so I offered $1500 deduction (from the $1900) which they refused. They've only offered to try to 'fix' the counter, which isn't physically possible - it's a solid stone.