Costco yesterday (oct 18) terminated me as a customer. I paid over $16,000 for a solar system from Costco which had a 25yr warranty. Five years later it was defective almost burning my home down.
For over 1 yr Costco dragged this on then said they would replace it free. They sent me a letter to sign off waiving total release citing from their directors to their cashier, barely mentioning the system. Meanwhile, I had to pay over $400 each year of additional electricity bc the solar sys was bad.
Enclosed in Costco's certified letter was a check for what I had paid them minus the $5000 that was for the installation saying, "cashing the check was my waiver of any claims against Costco from the solar panels."
Also enclosed was a check for 2013's member dues, & verbiage revoking me from Costco.