I was prompted to continue driving forward, but doing so would exit my vehicle from that wash. I exited the inactive wash, and drove back around to try again. Upon reentering saw that I was still being told to pull forward. This time however, I BELIEVE heard the wash sound as though it were starting (washing arms moving), and I stopped in the appropriate position... but nothing happened. Irritated, I exited properly, and saw that an 8' scratch and a small dent had been left in my vehicle, about an inch behind the door. This could have only been done by the arms that I believe I heard seem to start. I tried calling the number listed there, but it is invalid. I'm worried because I didn't physically see the arms do it, but I know for a fact it wasn't there before I arrived at the wash :(
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