The game I am speaking about is Golden age. Its a free to play online game that you spend real money to buy items in the game. Many players have spent 10 to 15000.00 already this year. They run promotions that when you buy items you get these other items free which do not do what they say it does. ALso they broke the game so many players lost 3 months worth of building time which costs alot of real money. It has a server base of 10 to 20000 players that they keep misleading and they respond sorry we dont refund cash. They have also promised addons for the game back in Dec yet to add them and the content that is active says you get one thing which is a lie. I know its a game but Myself and friends have spent alot of cash on it.
You can ask for a refund. After you carefully read the terms of service, you can consult an attorney. You can ask for recompense in the form of "in game" items. Sounds like they did not plan for volume and / or had software bugs. Hard to prevail in a lawsuit.
We do not have a client/attorney relationship until you make an appointment, we discuss your case face to face, I accept a retainer, and we explictly agree to enter into representation.
Bugs, rollbacks, all of these things are part of playing an MMO. When you purchase in game items, you are taking the risk that the game may simply shut down the next day. Also, I think you're highly overstating the situation suggesting that they are lying, or that items do not do what they say -- that sounds like you're projecting your own expectations onto the publisher. If you don't like the game, quit playing it or quit spending money on it. Suing them is not the answer.
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