Ok. We were on an airplane ready to depart, everybody seated. 10 minutes went by and the pilot announced that they were waiting for a logbook that should be in the plane before people starts boarding. My husband really had to use the restroom but he wanted to wait till we were on air cause nobody is supposed to be using the restroom during take off. Anyway after those 10 minutes of delay he went to use the restroom(cause who would know how longer we could have been waiting), and of course as soon as he goes in, the darn logbook arrives and the flight attendants start harassing him from the door telling him to come out, and then the pilot announces on the mic "in order to take off everybody needs to be seated, come on, you know who you are, haha". And everybody laughs. They humiliated my husband and tried to make it look like if the delay was his fault. My husband was pissed as heck and as he come out he says: next time have the logbook on time. And an idiot yells: take a seat! But my husband didn't wanna cause any more trouble so he didn't say anything. By the end of the flight, no one from the crew apologized and we were pissed. That's public humiliation.
Sorry, this sounds like a bad day, but I an not sure if there is any option here. We all get humiliated from time to time. To be compensated, you must make a showing that the statement was patently untrue or exposed you to extreme humiliation (has to be hospitalized, psycho therapy for life, etc.) Plus you may have unknowingly agreed to arbitrate any disputes with your airline when you agreed to buy a ticket (arbitration clauses are everywhere). The law does not provide a remedy for every uncomfortable situation.
I am not your attorney unless you and I have signed a retainer agreement. What I am saying is not legal advice. Do not act on this information without engaging my services, this is for consideration only.
I agree with my colleague. I see no basis for a civil action of any type. If your husband continues to feel a need for vindication, he might consider lodging a complaint with the appropriate department of the airline.
The two questions you always want to know is, first how seriously were you hurt, and second, what did they do wrong?
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