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I purchased a coffee from Starbucks, upon being notified my drink was ready, I picked it up from the counter, the lid came off and HOT coffee spilled on my wrist and hand causing burns. I notifed the employee standing at the counter but he ignored me and turned away. Another customer handed me some napkins, and I cleaned up the spill on the floor, counter and myself, I pressed the lid back onto the cut and left. 5 minutes later after arriving at my place of work, I was exiting the car and once agian after picking the cup the lid came off, spilling coffee on my hand, leg and car floor boards. I returned to the store, explained what happened and the emplyee I spoke with admitted to having problems with the cup lids staying on the cups and brushed me off with a condescending tone of voice
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