I took my daughter to get her braces. On the second appointment, she was scheduled at 9:00 a.m., I was on time but was called till 10:26. People who got there 3 minutes before I did, were seen before us. I complained about it and was basicly told that there is always a waiting period. I complained to the Office Manager and also while I was on the phone with my husband (I'm sure that an Dental Asst. heard me). I went on yelp and gave them a bad review. They told me that I could no longer take her there because of my rating on yelp. The office agreed that my husband could take her and that I would have to bring down my rating on yelp. I took it down, my husband took her, but the Ortho still refused to continue the treatment, said that we would have to take her only on Saturdays when the other Ortho is in. I no longer want to do any business with them and will end up searching for another ortho office to take my daughter to. DO I have a case for discrimination?
No business is obligated to provide services to a client unless a contract requires it. Unless the discrimination you're complaining about is due to a protected status -- and writing a bad review on Yelp does not qualify -- you don't have a cause of action against this orthodontist.
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You are lucky they didn't sue you! No case. Sorry.
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