I went to sent a package on Tuesday and they said my friend going to receive it on Saturday even though he's not at home they will leave it at the front desk. I asked them if they sure the package going to be delivered on Saturday because my friend is going to Africa on Sunday and he need the package to travel with, they said yes so I sent it and pay for an express delivery. Today is Saturday my friend didn't received the package and when I called to know where is the package they said is going to be delivered next Tuesday, and this pissed me off my friend is leaving tomorrow I pay for an express delivery and they didn't do that. I want to sue them because this is unfair
Loo to your agreement with FedEx which probably limits your recovery to the express delivery costs.
What are your damages? If they are limited to the annoyance of the package not being delivered and the cost of delivery, you will spend more time and money suing than you will ever get in return.
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Generally you cannot sue the for damages though they may waive the delivery costs. You need to check specifically you ask, paid for and got Saturday delivery, as "express" delivery comes in several formats and it sounds like you did not pay for not get "express" anything as this is typically overnight to 2-3 day specific delivery depending on what you pay for. It doesnt matter what "he said" but rather what you paid for and the paper work says.
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