I am an ad agency. I recently changed a credit card on the account and now i am completely disabled and have no idea what i did or violated. I get only automated responses. We rely on facebook for advertising. here are the fb pages that i do boost on.
Is there anything i can do to be able to advertise again. There is no human support. They have a monoply on social media. There has to be laws that protect business owners. To be totally shut off and have no idea why is totally wrong.
Usually, a letter written on legal stationary will get a human's response.
You will want to discuss your situation with a lawyer in more detail. Many lawyers on Avvo offer a free phone consultation.
This post is provided for general informational purposes only and is not intended to be legal advice specific to you. This general information is not a substitute for the advice of an attorney in your jurisdiction. The attorney client relationship is not established by this post.
Since you have no legal right to place ads on Facebook there are no laws to address your situation, frustrating as it may be. Also, I think Facebook would strongly argue that they do not have a monopoly on social media. All that being said, your relationship with FB is contractual and you might in fact have a breach of contract claim. As stated by my Avvo colleague, a letter from an attorney might be a good place to start.
They are a private service, just like your ad agency. There is no 'right' to use FB. You are bound by their Terms of Service. They likely consider something you have done to violate those. As noted, a letter from an attorney may get you a response.
Disclaimer: This is a general comment and is not, nor is intended to be, legal advice. You should consult an attorney for advice regarding your individual situation. Please note this comment, or that contacting us does not create an attorney-client relationship. Please do not send any confidential information to us until such time as an attorney-client relationship is formally established.
Our Rating is calculated using information the lawyer has included on their profile in addition to the information we collect from state bar associations and other organizations that license legal professionals. Attorneys who claim their profiles and provide Avvo with more information tend to have a higher rating than those who do not.What determines Avvo Rating?Experience & background
Years licensed, work experience, educationLegal community recognition
Peer endorsements, associations, awardsLegal thought leadership
Publications, speaking engagementsDiscipline