The employee took my name, address and debit card information and created a DIRECTTV NOW account that we were charged for. AT&T has confirmed that an employee was responsible for this and DIRECTTV NOW informed us of the email being used which is not one of mine.
I've seen alot of cases where service provider employee's set up fraudulent accounts. Sounds like you have a pretty good identity theft case against AT&T I would talk to a local identity theft attorney asap. Should be able to find someone near you with the "find a lawyer" search tool on Avvo.
Please be advised: I'm licensed in California only. This response is intended only as general commentary not legal advice and does not create an attorney client relationship. This response may be considered "attorney advertising" material. Nothing in this posting should be considered a guarantee, warranty, or prediction of the outcome of your case or any other case.
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