Can I sue an online retail store for not issuing me a refund after I already returned the item?
3 attorney answers
Anyone can sue anyone for anything, but a lawsuit is your LAST resort, and it should only be considered when you've got a valid claim that's been denied. That's not true here.
This time of year, 2 weeks is a trivial delay and not at al unreasonable, no matter what happened with your other return, and a "run around" is not a refusal. I'm sure you're aware this is the busiest retail time of the year.
If you dispute this with your credit card company, you'll probably get 2 refunds at the same time, and then you'll have to pay back the credit card of the store's refund, and your finances will be a mess.
You're better off waiting a week.
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If you paid by credit card, Attorney Limanen's approach would be a good way to go. If you paid by any other financial form, get an attorney to write them a them a short letter requesting an immediate refund.
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Dispute the charge with your credit card company.
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