My mother in law filed her taxes with a new. She was told she was getting a refund of $510. She was never asked to review or sign her tax documents before they filed nor did they ask her for her bank info for a direct deposit. When she asked for a copy of her 1040 they initially denied her request and said they usually don't give copies until after they receive her refund and cut her a check when she told them she needed them immediately they made an "exception" upon review it was discovered that her refund was actually $1079, more than double the amount she was told. When she went to pick up the check they told her the rest of her refund went to the bank in "processing fees". She refused the check. Can she sue for the entire amount? The filing fee was supposed to be only $75 not $500+She did not sign an e-file authorization form 8879 or anything else for that matter. The person who prepared her tax return claimed to have a CTEC # which when looked up did not match his name. They keep on calling her to try to "work it out" for less than the $1004 she is entitled to.