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I lost everything I owned by the storage facility auctioning off my only possessions. I am a senior citizen who, in 2011 lost my job, had my car totalled, lost my house and contracted pneumonia. From March of 2011 This put me in a position of almost being totally homeless. I informed the storage company of my delema. By that time I was told that they had already cut my locks of and over locke my ubits with their locks. I told them that I needed afew things from my units to sell so I could pay the rent. I paid the rent. This happened a couple of times and each time I paid the rent. In december, I called and was told my unit was up for auction.the next day. The next day when they opened, I was there and said I could pay that afternoon. They said noon or nothing. They auctioned off.