While getting a pedicure and manicure this afternoon, the "manicurist" wasn't removing my cuticles which I politely brought to her attention. She claimed to have already removed them,continued pretending to cut my cuticles then asked me to check again. I took the nippers and cut the cuticles myself, which offended her and she walked away. After being informed of the issue, the owner decided to take over. She sat down, picked up the metal scraper which loosens cuticles from the nail bed and quickly scraped my left pinky,ring and middle fingers so hard I instintively pulled my hand away from the burning pain as my nail beds began bleeding at the sides. I told her to forget the manicure and she said 'sorry' insincerely. My nail beds are cut;sore. I'm livid & afraid of potential infection.
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