Yesterday, I began some service on my website. I was trying to transfer away the domain, and update some of the server settings. The result was that my website went down (not a fault of my own, but a fault of their poor system design). They told me that they recognize that the problem is in their system, but the website will be down for at least 5 days, and there is nothing that I can do about it.
Additionally, I spent 7 hours on the phone with customer service, and also lost access to all of the email addresses associated with my domain for that 5 day period.
There is a possibility the site can be down for 30+ days.
Based on value/visitor estimates of my losses will be $220-$3000/day of downtime. Is there any way I can pursue compensation?