I've been having repair issues with the dealership that I purchased my vehicle from. I finally got the issue resolved from another dealearship but I have a lifetime of oil changes with the original dealership. I am hesitant to have the original dealership work on my vehicle in the future because I discovered that a service I had done less than 6 months ago was not done correctly. Do I have the right to sue the original dealership for the future oil changes?
That largely depends on the way the agreement was drafted. Most of those oil-change-for-life arrangements are add-ons to some form of additional warranty. Or the oil changes are thrown in and the fees for the purchase are increased.
If it is added on to a warranty, you can transfer the warranty to another person, another vehicle, and maybe return the pro-rated protion to the warranty company. If you did this, then you would be getting your money back for the oil changes.
If they added the costs of the oil changes to the car sale, you may be able to assert a claim for fraudulent misrepresentation, among other things. Even if they didn't add costs, if they induced you to buy the car by giving you life time oil changes, then you may be able to get recourse for fraudulent inducement.
If neither of these occured, you probably won't have a claim for the oil changes. My best advice would be to cease using that company for any service and take the car somewhere else.
However, it seems that you actually do not have ANY claim until the dealership refuses to honor your oil change voucher. Your choice not to use the dealership does not give you a claim of action in the law. But it still may be your best choice.
Unlikely, as you can always bring in your car to them for the oil changes.
J Charles Ferrari Eng & Nishimura 213.622.2255 The statement above is general in nature and does not constitute legal advice, as not all the facts are known. You should retain an attorney to review all the facts specific to your case in order to receive advise specific to your case. The statement above does not create an attorney/client relationship. Answers on Avvo can only be general ones, as specific answers would require knowledge of all the facts. As such, they may or may not apply to the question.
Both prior answers are correct. Best option, in my opinion, is to tell dealer what happened and see if they will make it right, either by giving you additional services or a refund.
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