Long story short, there's a large company that I had an account with that says I owe them a significant amount of money. I have never been able to get ahold of anyone that can actually discuss my case; the ONLY contact I have had has been through email and most of that was form emails: "you owe us money, here's how to pay" and "We apologize, but we are unable to provide the information you requested. Please rate our customer service"). This is now affecting my credit; I have disputed the charge with the credit reporting bureaus but they say that the creditor has verified the debt. Meaning one computer told another computer it's legit.
Can I take the company to small claims court for the amount they say I owe them? Is there other action I can take besides a complaint with the FTC?